Tuesday September 27th |
| 08:30 | Chairman's opening remarks
 Adam Eisen - corporate events moderator and consultant in leadership and strategy development. |
| 09:15 | Global trends in telecom- Which major trends can we see worldwide
- Tablets, apps and new technology
- What are the implications for the Nordic Region
- Analyzing the market and forecasting future growth
 Dario Talmesio, Principal Analyst, Head of European research, Informa Telecoms & Media |
| 10:30 | Break for coffee and networking |
| 11:00 | Regulatory aspects of the telecoms industry - what is in the pipeline?- Access to electronic communications
- Competition, spectrum and aspects of network security
 Göran Marby, Director General, Swedish Post and Telecom Agency (PTS) |
| 11:30 | The Operators perspective - investments and business models for profitability and growth- Consumer trends - now and in the future
- New opportunities in telecom
- New value chains
 Jens Häger, Analyst, Mediavision |
| 12:00 | Increased profit and loyalty through a sophisticated customer lifecycle- The effect of integrating analysis into the business process
- Future trends and possibilites
 Oscar Tibbling, Head of Customer & Loyalty Operations, 3 |
| 12:30 | Networking lunch |
| 13:30 | Strategies for mobile broadband and Internet business- Experiences from 4G/LTE
- Partnerships and new business models
- Challenges and opportunities going forward
 Mats Lundqvist, CMO, Telenor Sverige |
| 14:10 | Business strategies in the Nordic Region- Entering and surviving in a fully penetrated market
- Market drivers - what is the key to the future?
- Operator's role in the market of applications
- Challenges and opportunities going forward
 Tom Guldberg, Director Strategy & Public Affairs, Network Norway |
| 14:45 | Future Business model - in the enterprise market- Will customer ask for combined operator and system integrations systems
- The importance of integration of services
- Navigation in complex environment; CPE vs cloud, mobile application drive, new terminals, video, IP technology collaboration. Let's try to avoid the rocks!
- TDC Sweden experience from integrating mentioned functions over the last years
 Erik Heilborn, CEO, TDC |
| 15:15 | Break for coffee and networking |
| 15:45 | New business in the Internet ecosystem
How is the Internet ecosystem developing and what does this mean for the media industry? Due to the continued growth of internet, the media industry is undergoing a triple transformation that affects current business models:- The Internet Protocol (IP) is increasingly used as the primary transportation protocol
- Satellite links need to be replaced with optical fiber in order to meet new high bandwidth requirements
- The Internet is increasingly being used for media distribution
 Mattias Fridström, Vice President & Head of Technology, TeliaSonera International Carrier |
| 16:20 | Technology or entertainment - different paths to success
We’re facing yet another technological shift in the telecom
business. Our mobiles are being equipped with new technology, sensors and constant Internet access and this affects how people use their phones.- How does this change the industry, and what can we expect in the future?
- What can we learn from the IT and telecom devleopment in California?
- Which steps must the European telecom sector take to secure a leading position?
- New demands on an innovative consumer oriented development culture
 Oskar Juhlin, Associate Professor, Director at the Mobile Life VinnExcellence Center |
| 17:00 | Chairman's closing remarks |
| 17:10 | Networking drinks |
Wednesday September 28th |
| 08:30 | Coffee with sandwiches |
| 09:00 | Chairman's opening remarks |
| 09:15 | The value chain evolution
 Bengt Nordström, co-founder and CEO of Northstream |
| 10:00 | Customer driven business models and strategies for profitable growth- New customer demands and new pricing models for profitable growth
- Two sided business models and new partnerships
- The next killer app?
 Ulrika Steg, Head of Mobility Services in TeliaSonera Sweden |
| 10:45 | Turning Technology solutions into business
Using Mobile Broadband network technology most efficiently- Staying in control in the Smartphone storm
- Maximising spectrum use - Operator's biggest asset
- Building capacity and performance with WCDMA and LTE
- Today's and future networks with Liquid Radio
 Juha Lappalainen, Head of Mobile Broadband Sales, Nokia Siemens Networks |
| 11:20 | Break for coffee and networking |
| 11:50 | The next wave of mobile financial services- M-money, M-banking, M-payments, Social Media, CRM and loyalty
- The need for common infrastructure, usability and security
- Banks and telcos - hand in hand
 Jes Rasmussen, Strategy and Business Development, SEB Kort |
| 12:30 | Networking lunch |
| 13:30 | The future Internet experience- Google's role in internet development
- What does the future hold?
- Which new customer demands drive Google's business
- Internet goes mobile - experiences and plans
 Sven Törnkvist, Industry Head Technology, Google |
| 14:15 | Partnership models for value added services- Development in the market
- Telenor's strategies and focus areas for new partnerships
- New services for increased loyalty
- How should telecom operators position themselves to ensure growth in the future?
 Björn Isaksson, Director of Partner Department, Telenor Internet Content and Services |
| 15:00 | Break for coffee and networking |
| 15:30 | Technology and business models for future broadband access
The wireless telecom business is now facing the same paradigm shift as wired telecom. IP based traffic, “flat rate”, separates the incomes from the net, while the demand for higher capacity is accelerating and the speed of net expansion is increasing. Different technical opportunities for building mobile broadband with high capacity to a fraction of the cost compared to traditional systems will be presented. Which business and regulatory consequences will this bring?
 Jens Zander is Professor in Radio Communications at KTH, and the director at wireless@KTH, head of the unit for Communications Systems at the School of ICT at KTH and he is also a board member at PTS |
| 16:10 | The impact of apps & revolution of tablets- What drives innovation
- How will apps affect the business models of tomorrow
- The revolution of tablets
 Anders Graffman, CEO, Apegroup |
| 17:00 | Chairman's concluding remarks and closing of the conference |
Thursday September 29th - In-depth session |
Consumer Analytics in Telecom
Learn how understanding your customer´s behavior can be the key to increased loyalty and creating better offers to your customers. At this practical session you will learn how you can enhance insight about customer
needs and which data you can collect from your network. |
| 08:00 | Registration, coffee with sandwiches |
| 08:30 | What is consumer analytics and what are the benefits |
| 09:00 | Network quality, usage, customer behavior - which data can you expect from your network? |
| 10:00 | Break for coffee and networking |
| 10:30 | How can you use network data to gain better understanding of your customer's needs and increase loyalty? |
| 12:15 | End of session
 Andreas Jörbeck, Director Product Management and Marketing at Polystar OSIX AB. |
